1. Are you a new VR Company?
A: We are a new company, but our team has 10 years of experience in this industry, and the sales team has 5 years of experience
2. Are you a trading company or manufacturer?
A: We are manufacturer while trading company. We have our own R&D team and exclusive products, so stay tuned~
3. What your main products?
A:We mainly produce VR simulator, such as 3 screens vr car racing simulator, and 360 VR Simulator, eggs vr cinema, vr cinema , htc
game, rotation simulator....
4. How is your warranty of your VR Product?
A:1 Year warranty for the hardware, lifetime service for the software.
5.How do you help customer running the business?
A: Firstly, we will have technical manual for you( English version) and we also will make operation video for customers.
Secondly, if you have any problem, we will set up a group with our technician for you to solve the problem online by team-viewer or Online guidance.
Q7 : What's minimum order quantity and how long could ship ?
A: The minimum order quantity is 1pcs, and as normal, we will finish the goods in 7 working days after receiving deposit.
Q8 : How to make the deal safe and what's the trade assurance ?
A: We could deal via Alibaba for trade assurance order which customers could get protection from Alibaba group.
Q9 : What kind of payment acceptable ?
A: We accept payments of T/T (bank transfer), credit card, e-checking and L/C.
Q10 : What kind of shipment provided ?
A: Goods could be ship by sea or by air, and we provide shipment service, CIF(to destination port) and DDP(to door) service.
